Request within seven days
For the Full workbook, email varun@getsolborne.com within seven days of purchase. Include your order or payment reference and state that you are requesting a refund. You may describe a problem if you would like help, but do not send card details or passwords.
What happens next
Requests are reviewed and processed manually. There is no guaranteed support response time. Once a refund is processed, the payment provider and bank determine when the funds appear. Refunded or revoked orders no longer provide new download access through this shop.
An interrupted payment or download
First use Check payment status in the same browser. If you were charged but cannot access Full, contact support with the payment reference before trying another payment.
Lite and prior purchases
Lite is free on this storefront, so its direct download has no purchase charge to refund. For a purchase through an earlier storefront, include that platform’s original order receipt when contacting support; this page does not remove existing buyer entitlements.